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Pepco Ups the Number of Personnel Called in for Hurricane Sandy

Pepco is preemptively increasing the number of utility workers it is bringing in from across the country, as Hurricane Sandy continues to head north.

 

In the face of recent storm projections for Hurricane Sandy, Pepco has increased the size of its call for help with Maryland and Washington, DC.

Originally, the power company asked utilities in the Southeast and Midwest to pitch in with an additional 2,500 line personnel and 400 tree personnel. The company has increased those requests to 3,000 and 600 more workers respectively.

It is a preemptive move, as Pepco will wait for safe conditions before sending personnel out in the storm. Once the wind subsides, though, Pepco plans to dispatch them, said Bob Hainey, Pepco spokesman.

"It's very dangerous and that's why we take a lot of safety precautions," Hainey said. "You can't send someone out and put them up in a bucket truck if you have high winds."

This means it could take one, two or even more days for Pepco to send out crew, which accentuates the importance of pre-storm preparations.

Once it deems conditions safe, Pepco plans to make repairs that restore the largest numbers of customers first. The following is its general priority list: 

  • Downed live wires or potentially life-threatening situations and public health and safety facilities without power.
  • Transmission lines serving thousands of customers.
  • Substation equipment.
  • Main distribution lines serving large numbers of customers.
  • Secondary lines serving neighborhoods.
  • Service lines to individual homes and businesses.

Customers who wish to contact Pepco have the following options:

Call 1-877-PEPCO-62 (1-877-737-2662) to report downed wires and life-threatening situations.

To report an outage, call 1-877-PEPCO-62 (1-877-737-2662) or report through Pepco's mobile app at its website.  

Related Topics: Downed Wires, Frankenstorm, Frankenstorm Maryland, Hurricane Sandy, PEPCO, Power Outages, and Storm Sandy

macadoodle

11:53 pm on Saturday, October 27, 2012

Wonder if PEPCO will keep its customer service office open beyond 2pm? During the last serious storm, that was the modus operandi which I found out by driving personally to the office in Gaithersburg to try and contact a live person. We were without power for 4 days which was much better than the hundreds of county residents who had to suffer longer. But never fear, PEPCO and County and State officials already are rehearsing their finger-pointing speeches.

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Captain Cook

10:55 am on Sunday, October 28, 2012

Power WILL go out. If you had brains you'd get a generator - regarldess what Somerset in name only 'mayor' spouts!

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Concerned Citizen of Laurel

4:12 pm on Sunday, October 28, 2012

Nice try Ken. Flashlight good for a day and a half. What we to do. Buy a dozen to get us thru the week? If I spend the $30 on flashlights, how will I ever pay the extra charge on next months bill for not having any power in the first place? Since Ed Mitchells departure years ago, Pepco has become a JOKE! This company is run by the 2nd largest group of disfunctional people in the country!

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