Outage Update: Comcast 'On Demand' Service Remains an Issue
The Takoma Park Police Department notifies appropriate companies when there is an electric or cable outage, according to Catherine E. Plevy, a spokesperson for Takoma Park Police Department. At this time, Comcast believes that the only problem with cable is for specific addresses with On Demand.
Comcast has notified Takoma Park Police that it is working to resolve this and all issues within the next 72 hours.
If your specific problems persist after that time frame, Comcast asks that customers call them directly at 1-800-COMCAST and provide a specific address so that they can address the problem.